Privacy policy

What we collect

• Your email address, when you join the waitlist.
• Your finish preference (American or Sunset), which the waitlist form sends with your email address.
• Anything you write to us, if you email us.
• Basic technical information that any website receives when you visit, such as your IP address and browser type. We use your IP address for a moment to limit repeated sign-up attempts; we don’t save it with your waitlist entry. Our hosting provider may keep standard server logs for a limited time to run and secure the site.

We don’t ask for your name, address, phone number or payment details to join the waitlist, and this website doesn’t collect anything from the NFC tag in the lid. This policy covers this website only; we’ll explain how dose logs are handled before TapStack ships.

Why we collect it

• To email you about TapStack’s launch, including when it’s ready to order.
• To remember which finish you’d like.
• To show how many people have joined the list (a total only, never who).
• To answer your messages.
• To keep the site and the sign-up form safe from abuse.

Where it's stored and who sees it

When you join the waitlist, your email address and finish preference are saved in Shopify, the platform that runs our store, as a customer record marked “waitlist”, along with your agreement to receive our emails. Shopify processes this information on our behalf under its own privacy policy. We may use Shopify’s tools to send waitlist emails.

If you use the chat, what you type is sent to Anthropic, which runs the AI model that writes the replies, and is processed under Anthropic’s commercial terms. We don’t save chat conversations on our site. Please don’t share health details or other sensitive information in the chat.

We don’t sell your personal information, rent it, or share it with anyone for advertising. We only share it with the service providers that run the site and the store for us (such as Shopify, Anthropic for the chat, and our hosting provider), or when the law requires it.

How long we keep it

We keep your waitlist entry until you unsubscribe or ask us to delete it, or until we no longer need it for TapStack’s launch.

Unsubscribing and deleting your data

Every email we send includes a link to unsubscribe. You can also email hello@tapstack.co at any time to unsubscribe, to ask what we hold about you, to correct it, or to have it deleted. Depending on where you live, you may have further rights under your state’s privacy law; write to us and we’ll help.

Cookies and tracking

This site doesn’t use analytics, advertising cookies or tracking pixels, and joining the waitlist doesn’t set a cookie. Our fonts are served from our own site, so no font service sees your visit.

If you add TapStack to your cart, your browser stores a cart identifier on your device so your cart is still there when you come back. Checkout is run by Shopify, which uses its own cookies.

Security

We use reputable providers and take reasonable steps to protect your information, but no method of sending or storing data online is completely secure.

Children

This site isn’t meant for children under 13, and we don’t knowingly collect their information. If you believe a child has joined the waitlist, email hello@tapstack.co and we’ll delete it.

Changes to this policy

If we change this policy, we’ll update this page and the date at the top. If a change affects how we use your email address, we’ll let the waitlist know by email.

Contact

Questions about your privacy? Email hello@tapstack.co.
TapStack, [legal entity name], [mailing address]