Terms of use

Using the site

You’re welcome to browse the site and join the waitlist. Please don’t:

• use the site for anything unlawful;
• sign up with an email address that isn’t yours;
• try to break, overload or get around the site’s security, or use bots to send forms;
• copy or scrape the site’s content in bulk.

The waitlist isn't an order

Joining the waitlist means we’ll email you about Tap Supply’s launch. It isn’t an order or a reservation, nothing is charged, and neither of us is committed to a sale. Prices, availability and ship dates will be announced when orders open, and we can’t promise that Tap Supply will be available to everyone or everywhere. You can leave the list at any time; see our privacy policy.

Memberships

A Tap Supply membership is a subscription, monthly or yearly, at the price shown when you start it. It includes your tag (free, and yours to keep), the app and its reminders, coach and insights, and a replacement tag if yours is lost or stops working.

• Free trial. Your card is taken when you start, but nothing is charged during the free trial. It starts with your tag’s first tap (or, if you never tap it, 14 days after it’s delivered) and lasts the number of days shown at checkout. When it ends, your plan renews automatically at its price every month or year until you cancel.
• Cancelling. Cancel anytime in the app (You → Membership) or under Your account on this site. Cancel during the trial and you won’t be charged. Otherwise it ends at the end of the period you’ve paid for; we don’t refund part-periods unless the law requires it.
• Failed payments. If a payment fails, we’ll ask you to update your card. If it isn’t paid, your membership ends.
• When a membership ends. Your tag still logs your doses and your history stays, but reminders, the coach, insights and family updates stop until you restart it.
• Shipping. We ship to the address you give at checkout. Delivery dates are estimates. Tell us within 30 days if your tag doesn’t arrive or arrives broken and we’ll replace it.
• Prices. If we change the price of your plan, we’ll email you before it applies, from your next renewal, and you can cancel before then.

Payments are processed by Stripe under its terms. Questions about a charge? Email hello@taptaketrack.com.

Product information may change

Tap Supply hasn’t launched yet, and TapStack, our pill organizer, is still in development. The images on the site are renders and illustrative images of products in development, and details such as the design, finishes, features, specifications and timing may change before it ships. Logging a dose with a tap needs a phone with NFC, and what works may depend on your phone.

Not medical advice

The site gives general information about a pill and supplement organizer. It isn’t medical advice and doesn’t replace the advice of your doctor or pharmacist. Always follow their directions and the label on your medication, and don’t rely on the organizer or its log as your only record of what you’ve taken.

The Tap Supply app

• The app helps you keep a routine. Reminders and the log are best-effort: a reminder can be late or missed, and a tap can fail to log. Don’t rely on them as your only record of what you’ve taken.
• Your log opens only on the phones you let in: a new phone needs a one-time code from one of yours, or from the email confirmed on your tag. Keep your tag on your own pill box.
• The coach gives habit help only, never advice on what or how much to take. Typed questions are answered by an AI model (DeepSeek’s, run by Fireworks AI in the US) only if you allow it, and its answers can be wrong.
• If you got the app from the App Store, Apple’s standard licence terms for apps also apply.

Our content

The Tap Supply and TapStack names, our products’ design, and the site’s text, images, renders and code belong to us or the people who licensed them to us, and are protected by intellectual property laws. You may share links to the site, but please don’t reuse its content without our written permission.

Other websites

The site links to services we don’t run, such as Instagram. Their own terms and privacy policies apply there, and we aren’t responsible for their content.

Disclaimer

We work to keep the site accurate and available, but it’s provided “as is” and “as available”, without warranties of any kind, express or implied, to the fullest extent the law allows. We don’t promise that the site will be uninterrupted, error-free or free of harmful components.

Limitation of liability

To the fullest extent the law allows, Tap Supply won’t be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, profits or goodwill, arising from your use of the site or the waitlist. Some states don’t allow these limits, so they may not all apply to you.

Governing law

These terms are governed by the laws of the State of [State], United States, without regard to its conflict-of-law rules. Any dispute about them will be heard in the state or federal courts located in [State], unless the law where you live requires otherwise.

Changes to these terms

We may update these terms as Tap Supply gets closer to launch. When we do, we’ll change the date at the top of this page. Using the site after a change means you accept the updated terms.

Contact

Questions about these terms? Email hello@taptaketrack.com.
Tap Supply, 401 W Kennedy Blvd, Tampa, FL 33606